FAQs

Maintenance

Category: Maintenance
You can use your contractors. Simply provide us with their contact information and we will add them to your account. They must provide a Certificate of Insurance prior to conducting any repairs.
Category: Maintenance

Repair request are made within the tenant’s portal. They can upload photos and a short video of the issue. The repair request can be viewed by the Property Manager, landlord, and Property Assistant assign to the account.

Category: Maintenance

We currently charge one rate. It is strongly advised to collect rent on the site. You don’t want a landlord calling you after the rent has not been paid for weeks and expecting you to drop everything to assist them. Get ahead of payment issues by being able to be notified and able to see rental payments processing on your dashboard.